Frequently Asked Question’s
Q: Where are you based?
A: We are based in Rangiora, North Canterbury. However we ship our rentals NZ wide.
Q: Do you offer try ons?
A: Yes! we offer in perosn local try ons sessions, more info can be found on our try on page. We do not offer postal try ons
Q: How much is postage?
A: Postage costs an additonal $20, but this includes the return shipping bag.
Q: Can I extend my rental period?
A: Yes, this is definetly doabel, but does depend on avaliblity. If you are wanting to extend your rental period get in touch with us via email and we can sort something out.
Q: Do I clean the dress if I dirty it?
A. No, please leave the cleaning to us, even if you have accidentally damaged or stained it. We will take care of all the cleaning and repairs
Q: When should I book my rental?
A: We cannot guarantee the garment that you are wanting will be available, so we recommend booking it as soon as you have made your decision. Our dresses often book out months in advance.
In saying this, we are still accepting orders to be placed up to a day before your event!
Q: When do I receive my rental before my event?
A: local pickups will be ready to be picked up 1-3 days before your event, and postal orders should be delivered 2-3 days before your event date. If there is a valid reason for needing to receive your rental earlier get in touch and this shouldn't be a problem!
Q: How can I contact you?
A: Our main method of communication is through email (dressedbyjaymee@gmail.com). If your enquiry is urgent feel free to call us at 021 253 8493.